Not ready for curbside.

After getting a coupon to use the app and get $5.00 of my first order. I loaded the app added all my info. Placed my first order. The coupon was not accepted. I waited at the curbside spot and the app showed my order was complete and I gave a description of my car. No on came out. I went inside. Went to the bar area. The servers were waiting so I went to the front door and the host stand. The 3 employees hanging out there one of them walked away. The other 2 told me to go back to the bar. I mentioned he was busy but got no response. Went back to the bar. Waited some more while he made some drinks for other customers. And other waited staff walked past me. One did ask if I needed help. I told him the bartender was helping me but he was busy. So he said he would see what he could do. Then someone else asked and I said 2 people already werent helping me.
The 2 nd waiter came out with food told me the bartender would ring it up. I explained again I paid on line and repeated for the 3!rd time the coupon did not work. He looked at it and said he would find one not expired. I showed it to him and explained that it did not expire. It was for a first order on the app. He then said he would find a manager. I think the manager was around during one of the conversations but did not offer to help. All the while my food is getting cold.
So I took it. Paid full price and sorry to say did not leave a tip. Cant imagine who it would go to anyway.
Wont do that again.
By the way after I heated up the food at home it was okay. But definitely not worth that much trouble.
This store is not ready for curbside to go.

Pairingdown about Applebee’s, v1.7